Privacy Policy Statement

We are committed to protecting your personal information and privacy rights. This policy explains the types of information we collect and how we use, share, and safeguard your data.

Information We Collect

We only gather information necessary to deliver and improve our services. Data is processed for explicit, legitimate purposes.

• Personal details such as your name, email address, and contact preferences provided when you interact with our site.
• Technical data including IP address, browser type, operating system, and the pages you access on our platform.
• Usage information related to how you engage with our notifications, dashboard, and customization features.
• Correspondence details for support requests, inquiries, or compliance communications.

How We Use Information

Your information is used solely to provide our services and enhance your experience. Usage includes:

• Delivering automated notifications and dashboard updates in line with your preferences.
• Securing, maintaining, and optimizing the technical operation of our platform.
• Responding to user inquiries, requests, and providing compliance communications.
• Improving services by analyzing aggregated, non-identifiable user activity data.

Legal Basis for Processing

Processing is grounded in legal, contractual, and consent-based requirements under Canadian privacy laws.

We process your information to fulfill service agreements, comply with regulatory mandates, or if you provide explicit consent. Where applicable, you can withdraw your consent at any time.

Information Sharing

We do not sell or rent your information. Sharing occurs only when necessary for:

• Service provision through trusted partners who adhere to strict privacy and security commitments as required by law.
• Compliance with court orders, regulations, or legal processes in Canada.
• Protecting our organization, users, or responding to security threats in accordance with legal requirements.

Data Security

We implement technical, administrative, and physical security measures to safeguard your data. Encryption, regular audits, and access controls help prevent unauthorized use. While we maintain a strong security culture, absolute security cannot be guaranteed.

Your Rights

Canadian residents have clear rights regarding personal information. You may:

• Request access to your data or ask us to correct inaccuracies.
• Withdraw your consent to certain processing at any time.
• Request deletion or restrict use of your personal information where permitted by law.
• Raise complaints with relevant privacy regulators in your jurisdiction.

Cookie Use

We use cookies and similar technologies to enhance your experience, analyze traffic, and support platform security. You can modify your preferences or review details in our Cookie Policy.

See Cookie Policy See Cookie Policy

Contact Us

For privacy questions, data requests, or concerns about this policy, please email our privacy office or use our contact form.

Privacy Policy Updates

This policy may be updated to reflect regulatory, technical, or operational changes. The latest version applies from the effective date listed below.